Research & Insights
We understand that creating a successful online presence goes beyond just aesthetics – it requires an understanding of user behaviour, market trends, and emerging technologies.
Project scoping
We work closely with our clients to wrap our heads around the nuances of their objectives, enabling us to prescribe the most effective solution and set expectations for our time working together.
- Align stakeholders on the project objectives.
- Defining project scope and key deliverables.
- Produce a site map detailing the structure of the content.
- Create a timetable detailing project roadmaps.
Analysis
We take a deep dive into our client’s businesses and their position in the marketplace to provide greater levels of context and insights that drive how we approach the most appropriate solution.
- Immerse ourselves in a client’s brand and understand how their business operates.
- Research into the marketplace and competitors.
- Translate problems and friction into actionable objectives.
Personas
The key to resolving any tension can be found in having a deep understanding of your customer base, their user journeys, and how we can use these patterns to modify user-behaviour.
- Understand your target audience
- Analyse user journeys and behaviours
- Produce data-driven recommendations
Comprehensive Audits
We examine every inch of your online presence, digital systems, and processes to identify opportunities for development that could enhance forthcoming work.
- Identify opportunities for improvement.
- Examine website content and structure
- Review website performance, SEO, infrastructure and accessibility.
Workshops
Running workshops can provide both parties with an environment to gather insights and facilitate innovative brainstorming that can be translated into additional features.
- Training and onboarding to new processes and technologies
- Cross-department communication for uncovering a wider scope of opportunities.
- Provide insights in specialist areas of design, development, business practices, and more.
Infrastructure
It is no longer enough for your digital solution to provide utility and efficiency, but to withstand the test of time it is essential that it is also reliable and secure- That’s why we provide clients with the services necessary to facilitate an optimum experience.
The groundwork we lay enables you to do what you do best, now and long into the future.
- We provide high-performance storage, low latency network, security and ensure zero downtime to ensure your infrastructure is made to last.
- Protection from DDoS and other online attacks.
- Reliable and consistent website performance.
Let’s talk shop.
Email us your questions, ideas, and project requirements, and let’s get started!
Our team is always ready to collaborate and bring your project to life.