0121 318 1479

0121 318 1479

contact@developyn.com

Vale Gardens: Strengthening Connections with Their Customers

Core eCommerce platform, custom dashboard development and UI extensions,
delivery customisation and frontend logic.

Shopify, React, Shopify Apps & Liquid

Vale Gardens is a beloved local business in Evesham. Known for its strong support of rural communities through the sale of gardening tools, animal feed, and veterinary medicine. Beyond their retail offerings, they also host community competitions and show a deep affection for pets and animals.


When Vale Gardens approached Developyn, they were looking for more than a redesign, they needed a bespoke, modern eCommerce platform that could streamline operations, enhance customer experience, and reflect their community-first values.

Vale Gardens had been operating with a legacy e-commerce system that no longer met the needs of their team or their customers. The platform was cumbersome to manage, difficult to update, and lacked the modern UI and performance standards users expect today. Checkout was confusing, delivery logic was inflexible, and product listings were challenging to expand or update.


Crucially, their old system also failed to reflect the personality and professionalism of the business, creating a disconnect between their strong community presence and their digital
storefront.

The team needed a partner who could understand both the technical challenges and the customer-facing experience and deliver a solution that bridged the two.

  • Manage and expand their product catalogue
  • Offer flexible delivery options
  • Provide a smooth and intuitive checkout experience
  • Maintain customer engagement through a modern, mobile-friendly interface

They needed a scalable solution that would reduce operational friction and empower their small team with the tools they needed to succeed online.

To meet Vale Gardens’ goals, we migrated their store to Shopify, a platform known for its reliability, ease of use, and scalability. We customised the Shopify environment with tailored delivery logic to support their specific service zones and fulfilment rules, ensuring that orders were processed accurately and efficiently based on customer location.

Using React, we developed a lightweight admin dashboard that empowered the Vale Gardens team to manage their store more confidently, from adding new inventory to handling delivery schedules. In tandem with this, we optimised the entire UI/UX to provide a smoother, more intuitive shopping experience especially important for customers browsing on mobile devices.

Throughout the build, we remained closely aligned with Vale Gardens to make sure every design and development decision supported their mission of serving the community better. We also delivered training sessions at the end of the project, ensuring that staff could take full ownership of their new tools and run the store with ease.
Our work focused on four key areas:

  • Migrated and modernised their online store using Shopify for stability and scalability.
  • Developed a clean, fast, and user-friendly shopping experience.
  • Integrated product categories for gardening tools, pet care, feed, and more.
  • Implemented custom delivery rules to reflect local delivery zones and product-specific logistics.
  • Enabled checkout flexibility for rural and urban customers.
  • Built a custom admin dashboard using React to give staff better visibility and control over inventory, orders, and delivery routing.
  • Redesigned key user journeys for product discovery, cart management, and checkout
  • Ensured mobile-first design for the growing number of on-the-go shoppers.

Since launching the new platform, Vale Gardens has seen a noticeable increase in customer satisfaction and online engagement. The improved site performance and streamlined checkout process have contributed to higher conversion rates. While the custom delivery logic has minimised fulfilment errors and improved operational efficiency.

Staff now have full confidence managing the system internally, thanks to the custom dashboard and intuitive Shopify interface. Just as importantly, the refreshed design has helped Vale Gardens better reflect their community-first value. Connecting more authentically with both new and returning customers.

Their digital storefront now stands as a true extension of their brand, modern, practical, and ready to support their continued growth in the local area and beyond.

  • A faster, more intuitive shopping experience for all users
  • Improved delivery efficiency through custom rules and backend logic
  • Increased ability to manage and grow product offerings
  • Greater customer satisfaction and engagement with a polished brand presence
  • Smooth handover with on-site training to ensure long-term autonomy

“Working with Vale Gardens was an opportunity to bring the heart of a community business online. We didn’t just want to build them a store, we wanted to give them a tool that worked for them, and their customers.” Clara Barrett, Team Leader, Developyn

Developyn helped Vale Gardens bridge the gap between tradition and technology. Providing them with a modern eCommerce platform that reflects their value. While meeting the practical needs of their rural customer base. The new site is faster, smarter, and designed for growth. Built to serve both their team and their community well into the future.

9,806

Site Visitors Per Year

900

Placed Orders

£70,000

In Annual Revenue

contact@developyn.com

0121 318 1479

Cradley Enterprise Center,
Maypole Fields,
Cradley,
Halesowen,
B63 2QB